Manufacturers of medical devices support a client base that counts on reliability and availability from their equipment. When the equipment supported includes life-savingdevices and monitoring systems, equipment uptime and precise performance of instruments becomes critical. At the same time, pressures on healthcare infrastructures are making demands on the industry, challenging both manufacturers and healthcare providers to deliver better services at lower costs. Questra Smart Service Solution is a proven intelligent device management (IDM) solution that manufacturers can deploy to reduce their costto-serve while delivering improved customer service and equipment uptime
