The Custom Support agreement will enable organisations to continue to receive critical and important security updates until 14 April 2015. The agreement covers Microsoft Windows XP SP3, Office 2003 SP3 and Exchange Server 2003 SP2 products for which extended support ceases on 8 April 2014. It is important to recognise that this agreement is only for a period of one year and is intended to help support organisations as you progress your plans to migrate away from these products. It is vital that your organisation reviews the options available and continues with migration during this time